Since 1985, Kingsley Associates has served the real estate industry by providing actionable tools to enhance stakeholder engagement and drive customer loyalty. An understanding of competitive strengths and weaknesses from the perspective of key stakeholders, such as investors, partners, market influencers, customers, or employees, is critical for any business to position itself for success. For real estate companies, a fundamental determinant of long-term success is maintaining an enduring organizational focus on engaging these key constituents, especially those paying the rent: tenants and residents. [Read more…]