Consultant Partner

RealService is a customer experience consultancy that helps real estate owners and managers create great places to live, work, shop and relax. The consultancy is at the forefront of the customer service revolution in real estate. The company works with some of the largest REITs, investors and advisors enabling them to accurately measure occupier satisfaction, spot emerging customer trends, and to devise strategies to increase the 3 R’s of real estate – revenue, retention and reputation. RealService is aligned with GRESB in recognising the increasingly important role that customer experience plays in the performance of real assets around the globe.

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