FAQ

Have questions about GRESB, the assessment process, our portal or something else? Find answers here, organized by topic. If you need help, let us know.

    GRESB General

  • The Personal Data that we collect from you may be transferred to, and stored, outside the European Economic Area (“EEA”), currently limited to the USA, Singapore, or to authorized employees in Canada, USA and Australia.

    It may also be processed by staff operating outside the EEA that work for us or for one of our suppliers, or our parent company based in the United States. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

    All information you provide to us is stored using a password-protected system managed either by us or by independent contractors appointed by us. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share such passwords with anyone.

  • GRESB has updated its Privacy Statement to reflect changes in data privacy laws, specifically the General Data Protection Regulation in the European Union.

    We’ve added details about your ability to manage the information you share with us, and the new tools we’ve created to help you do that.

    This updated Policy gives you more control over your information and more clearly explains how we use it. Our core commitments regarding your privacy haven’t changed, including the commitment to safeguarding your data.

    In the interest of transparency and additional clarity, we also made some related changes to our Terms and Conditions and have introduced a separate Cookie Policy.

    For more details, you can access:

  • Click here to sign up to the GRESB Newsletter. You’ll receive monthly GRESB news and updates on advancing sustainability best practices in real assets.

  • As an industry-led benchmark, assessment development involves a structured engagement with our governance bodies. See more information on our governance bodies.

    The process is informed by in-house data analysis, market research, detailed gap analysis alignment work feedback from Assessment users and engaging with the broader industry that relies on our Assessments and Benchmarks. This approach ensures that our Assessments and benchmarks are shaped and driven by the stakeholders we serve and help move the entire industry closer to our shared vision of sustainable real assets.

  • GRESB was formerly known as the “Global Real Estate Sustainability Benchmark” because when we launched in 2009 our focus was on the real estate sector.

    But now that we cover real assets, including infrastructure, our name is simply “GRESB” and we no longer break down the letters into words.

  • As a trusted partner to financial markets across real assets and climate-critical industries, GRESB delivers assessment-based solutions, actionable insights, and granular asset-level data to drive informed investment decisions and support the transition to a sustainable, net-zero economy. Since 2009, GRESB has been the premier provider of sustainability data and benchmarks across real assets, serving more than 150 financial institutions and investors worldwide.

    Learn more about GRESB

    Media & Communication

  • We have prepared marketing resources, including logos, email signature badges and template press releases that you can add to your website, include in media releases, reports, presentations and other communications.

    See marketing resources for your results communications.

  • GRESB Public Results provide an aggregated picture of the state of sustainability in the real estate and infrastructure sector. Given the global reach of our benchmarks, the annual dataset can be used to track sector progress against relevant targets and normative standards and shine a light on what needs to be done to transition to sustainable real assets.

  • Read our latest news and releases to discover how we’re working with capital markets to assess the environmental, social and governance (ESG) performance of real asset investments.

  • GRESB logos can be downloaded from this page.

    GRESB logos and marketing assets are GRESB’s proprietary material and cannot be altered in any way. Please refer to the Branding Guidelines.

  • GRESB logos and assets are proprietary and we ask you to follow our Branding Guidelines.

  • We would be delighted to discuss what you have in mind. Please contact us with an agenda and information on the event participants.

  • GRESB Investor Members, Participant Members, Partners and Industry Partners gain preferential opportunity to submit articles and case studies on GRESB Insights to share sustainability best practices and leadership with the industry. Here is our guidance and editorial calendar.

    Membership & Participation

  • For information about fees, please contact us.

  • GRESB Managers who participated in an Assessment receive an annual invoice at the beginning of the subsequent year. The annual invoice is based on the number of participating entities in the prior year.

    If you participate with more entities than are covered by your annual invoice, you will receive an invoice for the additional entities after the submission.

    You can request that your invoice be updated if you know before April 1st that you will participate with a different number of entities than indicated on your invoice.

  • GRESB Data Partners are those Partners who can help participants report data to the Portal via an API.

    To find out more information about receiving this designation, see our GRESB Data Partner & API page.

  • GRESB offers various ways for organizations to partner.

    Products & Services

  • As digital technologies evolve, GRESB has integrated Artificial Intelligence (AI) tools in a responsible and controlled manner to enhance efficiency, consistency, and scalability across a range of activities, including data analysis to support insight generation, analytical workflows, and operational processes. AI is used to support human expertise and decision-making rather than replace it. 

    This statement outlines how GRESB applies AI, the principles guiding its use, and the safeguards in place to protect participant data and ensure fairness.

  • The GRESB Helpdesk is powered by the GRESB Member Success Team, dedicated to providing GRESB Members (Investors, Participants, and Partners) with timely and responsive support on the GRESB Assessment. A GRESB Member is any entity, association, partnership or organization that is a party to a Membership Agreement with GRESB – being a Partner Member, Participant Member or Investor Member.

    To learn more about becoming a GRESB Member, please visit one of our user pages for Investors, Participants, or Partners and complete the online form at the bottom of the appropriate page.

    Contact us.

  • Please find all guidance material in GRESB Guides, GRESB’s central hub of guidance for Participant, Partner, and Investor Members.