CX in Real Estate – Future Leaders Programme
May 6, 2021 | 1:00 pm – 5:00 pm
Experience Makers and the Bartlett Real Estate Institute have launched the CX in Real Estate – Future Leaders Programme.
The CX in Real Estate – Future Leaders Program is the first short course of its kind to combine academic research with industry insight to provide a vital understanding of customer experience strategy in property, and the skills to implement it.
A pioneering 5 day online short course (spread over 6 weeks) which will immerse you in new thinking about the landlord and tenant relationship. Delivered in 8 units, you’ll come away equipped with the practical skills to design and implement a successful customer experience (CX) strategy that will help drive revenue, increase customer retention and build brand loyalty.
As part of the program you will hear first-hand from customers and stakeholders, learn from industry experts in and outside property, and be engaged through stimulating learning based on latest research and cutting edge case studies.
Get equipped and be ready to lead the future of real estate.