RealService

RealService is a customer experience consultancy inspired by the simple idea that successful real estate is not just about bricks and mortar – it’s also about providing great hospitality to customers.

We envision an industry where property owners become like the big brands with whom you’d positively want to do business, and we have the tools and knowhow to help make that happen.

Our surveys are utilised by some of the largest REITs, investors and advisors enabling them to accurately measure occupier satisfaction, spot emerging customer trends, and maximise stakeholder engagement scores in the GRESB assessment.

RealService is aligned with GRESB in recognising the increasingly important role that customer experience plays in the performance of real assets around the globe.